Tour

How can I schedule a tour?

You can easily schedule all of your apartment tours online. If you prefer, feel free to call our office for assistance as well!

Ohio Outline
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Application

What are the steps involved from submitting an application to signing a lease?

First, all roommates need to complete an application. After that, we screen the applicants. Once approved, they pay earnest money to hold the apartment. Finally, we send them the lease to sign electronically.

What are the application requirements?

Each person who will occupy the apartment must complete an application.
You must be at least 18 years old.
Each application is screened for credit history, rental history, and criminal background.
You will need to upload a picture of your Government-Issued ID (drivers license, passport, state identification, etc.)

How do I apply?

You can apply directly to a property from the Property Detail Page.
Choose one person to start an application. At the end of their application they will be able to list "Other Applicants" (roommates). They will need to provide names and email addresses for all other roommates. This will then trigger an email to each roommate to complete their application. Roommates should not apply separately.

What fees are due with the application?

Each applicant will be charged an application processing fee. An administrative fee will be charged to each lease.
Payment of these fees is required in order to complete the application process. These fees are non-refundable.

What if I started my application, but didn't finish?

Log back into Apply Now and all of your information is saved. You do not need to start a new application. Fill out the rest of the application, and make payment to submit your application.

I do not have a social security number; what do I need to know?

If you do not have a social security number, you'll need to provide two forms of identification (Passport, Visa, I20).
We accept international payments using credit cards (Visa or MasterCard). We do not accept foreign bank accounts. You will need to use the new apartment address as your billing address if you do not have a US address.

Earnest Money

Once I am approved, what happens next?

Payment of an Earnest Money Deposit is required in order to hold the unit until the lease is signed.
The full deposit will hold an apartment for 7 days. The lease must be signed within 7 days or the unit will be released as available to rent.
If you notify us within 7 days that you do not plan to sign a lease, the earnest money deposit is refundable. If you do not notify us within 2 days that you do not plan to sign a lease, the earnest money deposit is forfeited, and the unit will be released as available to rent.
If the application/s are denied, we cannot proceed with executing a lease. The earnest money deposit will be refunded.
Once the lease is signed, the earnest money deposit converts to a security deposit, which is held through the term of the lease. Any refund of deposit is made within 30 days of move- out, less any damages.

Lease Agreements

How will I sign my lease?

We will email you when your lease is ready to be signed. Leases are published electronically in the Resident Portal. When you log into the portal you will see a banner with a link to view and sign.
You will receive email or text reminders until the document is completed, meaning all roommates have signed and it's countersigned by the property manager.

Still have questions? Call, text, or email us!

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